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Terms & Conditions

Pre-Production, Production, Post-Production Cancellation Policy

If Client cancels the production of the Video according to Article 6 below, within 7 days prior to the scheduled shoot, Client will forfeit 50% of client deposit; 10 days prior will forfeit 25% of deposit, and less than 7 days prior, Client will forfeit 100% of deposit If no initial deposit was made, a nonrefundable cancellation fee of 25% of the total agreed upon project budget reflected in this agreement is to be paid to the Producer immediately upon official cancellation of the project. If notice of cancellation/postponement is given more than halfway through the production schedule of the job, that is between the award or start date and the final delivery date, whichever comes first, the Client will be liable to the Producer for the full cost of the job as a bid. If the job is canceled or postponed within the guideline time frame, it is unlikely that this time can be re-booked. It should be understood that this time represents the Production Company’s only source of income.

Studio Rental Cancellation Policy

 All studio bookings are non-refundable once booked. Client can reschedule at least 7 days prior to Client’s scheduled booking with no additional cost. In the circumstances of severe weather, terrorism, or acts of God, Client’s studio rental can be rescheduled at any time with no penalty.

Camera, Lighting, Grip, and Miscellanous equipment Rental Cancellation Policy

Renters can cancel a Listing rental request before it is accepted, more than 48 hours before the start date, or within 2 hours of the request being accepted and the rental is fully refundable. If the Renter cancels within 48 hours of the rental pick-up date, they will receive a 50% refund. If the Renter cancels within 24 hours of the rental pick-up date, the rental is non-refundable. Rental cancellation fees are imposed at Owner’s discretion.